TESDA Virtual Assistant Services Level III — Overview

This course, offered through TESDA, is designed to develop the competencies needed for individuals to succeed as professional virtual assistants. It places emphasis on building strong communication, mastering office software, and managing client tasks such as email, schedules, and projects — all in a remote setting.

What Does a Virtual Assistant Do?

A virtual assistant is a self-employed professional who provides administrative support to clients from a remote location—usually a home office. Common tasks include:

  • Scheduling appointments

  • Handling phone calls

  • Traveling arrangement

  • Email management

These responsibilities are carried out without being physically present in an office.

Key Advantages of Taking This Course

By enrolling in this program, you can expect to gain:

  1. Improved Communication Abilities
    You’ll learn how to professionally interact and collaborate with clients.

  2. Proficiency in Office Software
    You’ll become adept at using standard productivity tools and applications.

  3. Calendar & Time Management
    You will be taught how to organize and manage clients’ schedules effectively.

  4. Email Administration
    You’ll gain skills to handle client email systems, streamline inboxes, and maintain communication flow.

  5. Project & Task Organization
    You’ll learn how to use project management tools to coordinate tasks and deliverables efficiently.

  6. Better Career Prospects
    Your qualification will improve your employability in remote work roles and open up opportunities in the digital workplace.

    Units of Competency (What You Will Learn)

    The course is structured into three main sets of competencies:

    Basic Competencies

    • Lead communication in the workplace

    • Lead small teams

    • Apply critical thinking and problem-solving

    • Work effectively in diverse environments

    • Propose innovations and learning strategies

    • Use information systematically

    • Evaluate occupational safety & health practices

    • Assess environmental practices

    • Facilitate entrepreneurship for MSMEs (micro, small, medium enterprises)

    Common Competencies

    • Apply quality standards

    • Perform computer operations

    Core Competencies

    • Collaborate on client work

    • Use base office suite applications (e.g. word processors, spreadsheets, presentation tools)

    • Manage client calendars

    • Handle client email systems

    • Coordinate clients’ projects and activities using project management tools

    Career Path & Opportunities

    With this qualification, you can work as a Virtual Assistant, handling remote administrative work for clients across different industries.

    Enrollment Requirements (What You Need to Apply)

    To enroll in the Level III Virtual Assistant course, you typically need:

    • Birth Certificate (PSA)

    • High School or College Diploma

    • Official Transcript of Records (or Form 137)

    • Certificate of Good Moral Character or GMRC

    • ID photos (1×1 and/or 2×2)

    Note: Exact requirements may vary depending on the training center you enroll through.

    Frequently Asked Questions (FAQs)

    1. What is this course about?
    This is a training program that readies students for professional virtual assistant tasks, focusing on administrative, communication, and technical roles.

    2. Who is eligible to enroll?
    Anyone with a high school degree and basic computer literacy can join. It’s ideal for those aiming to work remotely or start a virtual assistant career.

    3. What skills will I develop?
    You will acquire skills in email and calendar management, social media handling, data entry, customer service, and advanced project management.

    4. Is the course delivered online?
    Not fully. At present, this program is only offered in selected TESDA schools and training centers.

    5. Do I receive a certification?
    Yes, upon successful completion you’ll receive a National Certificate (NC III) from TESDA.

    6. Are there prerequisites?
    While there is no strict requirement, basic computer skills and English proficiency are strongly recommended.

    7. Can I take it if I’m currently employed?
    Yes. The flexible nature of the training allows working individuals to enroll and learn while they maintain their job.

    Summary

    The TESDA Virtual Assistant Services Level III course equips you with comprehensive remote working skills in communication, administration, project coordination, and client support. Completing this program enhances your credentials and gives you access to remote work opportunities as a qualified virtual assistant. If you're ready to step into the digital workspace and grow your career, this course is a solid pathway.